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September 5, 2008
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FAQ Answer
QWhen entering Basic Property Information (Step 2 of the listing process), I am getting a message saying "We could not find the location...". What do I do?

Every location is checked against our database of worldwide locations. This database includes both small towns and large cities. In rare circumstances, however, it's possible that we do not have a matching location even though the location you entered is valid.

If you receive a message saying that we can't find a location, please try to enter a nearby location. If the system accepts the nearby location but this isn't exactly how you'd like to have your listing categorized, please send an email to support@vacationpads.com and request a location change.

Please note: Location changes are subject to VacationPads approval. Generally, a property listing's location cannot be changed more than one week after the listing has been created and activated!


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